New York — As they consolidate and grow, travel agencies earn more incentive money from global distribution system providers. Just how much has been hard to ascertain, since incentives are not specifically teased out in GDS company financial reports. With the US Airways v. Sabre case underway here, some interesting numbers are emerging. According to data originating with Sabre, the…
Traveler Engagement Feb. 9, 2017 Thanks to all our attendees and speakers! Listen to a recording of the live teleconference. A big part of travel management is traveler management, or it should be. Our sixth teleconference featured four practitioners discussing the tools, metrics, benefits and challenges of traveler engagement. Speakers: Festive Road associate Mia Andersson, Shire senior…
There’s a new player in corporate booking technology. Before the year is out it expects to activate a booking portal for an undisclosed Fortune 10 company. Phase two early next year would bring a proactive artificial intelligence service scanning emails and calendars to present optimal itineraries based on corporate policies. It’s already working with two travel management companies and has…
Air Canada since September has been selling paid seats through Sabre. It began listing its branded fares there in April and now distributes its full content to Sabre subscribers. Once an enemy of the global distribution systems, Air Canada has traded in its maverick approach for real support of mainstream corporate travel channels. According to Sabre vice president of travel…
As with hacking, if it hasn’t happened to you yet, fraud will. Travel management companies can be unwitting participants in deceit. In one unsettling but increasingly common scenario, scammers search the Internet or buy hacked information to find out companies’ travel agencies and other details. They masquerade as executives from those companies in calls to the agencies. They book travel…
Aiming to help smaller and middling travel management companies compete with the biggies, ABC Global Services launched a hotel sourcing service targeting midmarket corporate accounts. The program goes beyond the consortia rate program ABC already offers, helping businesses contract in markets where they have enough volume to do better than those group rates. Several other entities serving travel agencies offer…
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