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Other
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Buying Ovation Travel Group boosts American Express Global Business Travel’s high-touch service. Ovation made a name for itself in that area and sometimes provides travel and related services to executives at companies that use other TMCs for the rank and file. In the current environment, higher levels of agency support could help more people get…
One goal of the United Airlines distribution strategy is to move corporate clients away from price as a differentiator. It’s still in the early days of that, but recent tests with SAP Concur Travel and other channels promise an environment where product and service benefits play an equal or bigger role than discounts in client…
Last year, business travel professionals talked a lot about the fees that travel management companies charge their corporate clients — some saying they needed to evolve. The discussion continued into 2021, including via a new report from The BTA in the United Kingdom. Like many of last year’s conversations, the report didn’t say a lot…
Consolidation in the travel management company business continues apace. On Thursday, American Express Global Business Travel, the largest player, announced its acquisition of New York-based Ovation Travel Group. The parties did not disclose terms. A highly respected corporate travel agency strong in the professional services, finance and legal sectors, Ovation has an ethos that GBT…
At the end of 2020, Sabre and Southwest Airlines announced they had come to terms on a “full participation” agreement. Some might not be clear on how that differs from the notion of “full content,” a pillar of airline-global distribution system agreements for going on 18 years that could be on the outs. Before jurisdictions…
American Express Global Business Travel on Monday said it enabled customers to buy carbon offsets on “preferred terms” from two nonprofits, Carbonfund.org Foundation and Carbon Footprint. The program offers a variety of “verified and validated” offset activities customers can choose to support. “Clients will receive a donation e-receipt for their payment amounts, as well as…
Short’s Travel Management sold its corporate portfolio to Direct Travel for an undisclosed sum. Short’s retains its athletic travel management business line. In a Tuesday message to customers, Short’s CEO David LeCompte cited the “many unknowns” facing corporate travel as a reason for the sale. He highlighted an alignment of values, as well as Direct’s…
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