Chatbot maker 30SecondsToFly accepted an unspecified investment from eGlobalfares, a dozen-year-old fare search tech provider that serves a few hundred travel agencies globally. The deal also extends 30Seconds’ strategy to market to travel management companies. The partnership enables eGlobalfares customers to offer public and proprietary fares through the Claire chatbot to business travelers. Claire is…
CCRA’s Dic Marxen sees corporate travel agent salaries rising by double-digit percentages because of the profession’s aging workforce and dearth of new labor. He wasn’t surprised to see Travel Leaders Group this month create a scholarship program for military veterans. Marxen had a similar idea three years ago that died at the feet of federal bureaucracy,…
Used mostly for policy and preferred supplier modeling or to sense travelers’ wants and needs when they make bookings, predictive tech in travel management holds a lot more promise. Potential use cases for predictive analytics range from the practical to the big picture. Wouldn’t it be good to know if an employee is burned out…
Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to info on the latest from a rare collegiate program focused on corporate travel, enhancements for Travel and…
Airlines have big plans for new distribution capabilities. Whether and when they become reality in corporate travel remain open questions. At the moment, it’s looking like a huge challenge. British Airways officials said they anticipated a “large chunk” of travel agencies would transition to NDC channels this year. Air France-KLM’s roadmap calls for new products…
Radius Travel this week announced that CorpTrav joined its ranks. The announcement comes just as Short’s Travel Management also became part of the agency network. Based in the midwestern United States, the two travel management companies add to nine pre-existing U.S. Radius members. The largest is Travel and Transport, based in Omaha, Neb. Headquartered in…
One of the world’s largest corporate travel agencies, Pennsylvania’s World Travel Inc., before the new year announced it established an employee stock ownership plan. The company issued new shares in December as it became 100 percent employee-owned. While many ESOP companies go this way to give the owners an out, World Travel chairman Jim Wells said…
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