Altour launched a health and safety hotline for companies without in-house or third-party travel risk management expertise. The 24/7 service is available to Altour client travelers and travel managers via phone, email or SMS for a flat, annual fee the company described as “nominal.” Altour partnered with risk management firm Exlog Global to build the…
Trade groups want travel companies to get immunity from Covid-related liability. Senate Republicans are pushing for liability limits for businesses, healthcare entities and academic institutions. State and local legislation, either to protect businesses from litigation or employees from losing wages or jobs, has been popping up. Meanwhile, some organizations are asking travelers to sign liability…
Travel management companies are trying to make the most of a time when bookings remain feeble. In addition to staff right-sizing, relocating and retraining, some are trying new technology. A more efficient operation could improve margins. For some, that means accelerating artificial intelligence, which may shift client service propositions and performance measurement. An area of…
Buyers may or may not issue formal RFPs for next year’s hotel rates, but most will look for assurances that properties are safe. There’s an array of new, branded hygiene programs announced by chains, certifications from various entities and recommendations from health authorities and industry associations. There’s a lot of commonality between these programs but…
Altour senior vice president of sales Doug Payne on Tuesday evening became the second member of GBTA’s board of directors to confirm their resignation amid the controversy surrounding the organization’s CEO. Payne’s move follows that of Boeing’s Kathy Briski, who resigned on Friday. “Altour believes strongly in the importance of GBTA and its role in…
The Global Business Travel Association board of directors on Saturday morning announced that it placed CEO Scott Solombrino on administrative leave. The organization said it did so to allow for “further investigation” into the claims made in a June 8 letter describing unethical conduct and alleging racism, sexism, humiliation and verbal assaults of staff, misuse…
Readers, please note our Disclosure about conflicts of interest at the bottom of this article. The GBTA board of directors asked law firm Polsinelli to review a host of allegations made by current and former staff members against its leadership. Previously undisclosed, the investigation and related claims pile on to what was already a bad…
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