remote conferencing

The Pandemic Is Widening A Corporate Productivity Gap

Eric Garton and Michael Mankins are partners at Bain & Company and leaders in the firm’s Organization practice. Their article is republished here with permission as part of our licensing program. During the Covid-19 pandemic, most businesses have adopted new ways of working. Many employees have gone remote, interacting with customers and coworkers virtually. Others…

Op Ed: Tony D’Astolfo On Why It Should Be Us Leading The Return To Business Travel

In his own way, Serko’s Tony D’Astolfo issues a call to action to get the industry out of the gutter. The last time I stepped foot in a bowling alley was on March 12. It was pre-lockdown, pre-travel restrictions. My bowling league will start again in a couple of weeks, and I’ll be back in…

Op Ed: John Harvey On The Future Of Business Travel Demand

Using an everyday observation, industry veteran John Harvey, managing partner at the Globalyse and Harvey & Heywood marketing and communications firms, finds that people were traveling for business more than they needed to. It is 8:30 a.m. on a Monday and I am off to check on a barometer that measures the current demand and sentiment for…

Op Ed: Scott Gillespie On The Surprisingly Strong Case For Meeting In Person

Industry provocateur Scott Gillespie of tClara poses the question, “Why travel for business?” To help answer that, tClara between Aug. 17 and Oct. 12 surveyed 272 U.S.-based managers and executives via two market research panels about the merits of virtual versus in-person meetings. Covid-19 has forced the widespread adoption of virtual meetings and decimated the…

Reporter’s Notebook: Reviewing Job Performance During Covid, Coordinating Travel Mgmt. And Security, Reconsidering Corp. Airline Deals, Pursuing Testing Standards

This autumn isn’t panning out the way many of us expected. Business travel hasn’t bounced back, and in-person industry education is non-existent. Fortunately, virtual forums are standing in. The batch of insights below came from online events conducted by Deem (Sept. 24), the Institute of Travel Management (Sept. 29), and Atlas Travel, Cornell University and…

Corporate Travel Sentiments Deteriorate

Airlines, hotels and other travel suppliers this summer began piecing back their operations, but if recent surveys are indicators, they shouldn’t expect much corporate travel before next year. After a month or two of improving sentiments, the outlook changed for the worse as Covid-19 continued its resurgence in many locations. According to the Global Business…

Op Ed: Tony O’Connor On The Window Of Opportunity To Reset Industry Associations

Most in-person events organized by industry membership associations are on hold. Even if conditions improve to allow them to resume, consultant Tony O’Connor doesn’t think they should in the same way. As a leader for the Global Business Travel Association in the Australasia region, he has an inside view. His vision for a new model…

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