CWT

CWT, GBT Commit To Third-Party Tool Support But Also Proprietary Plans

New York — Buying a corporate booking tool isn’t at the top of the to-do list for Carlson Wagonlit Travel. As rival American Express Global Business Travel works to close by year-end its acquisition of KDS, CWT will leverage its CWT To Go mobile app. Speaking here last week at the Business Meetings Travel and…

Offsetting Trends To Keep 2017 Airfares About Flat In North America

[UPDATE, June 28, 2017: BCD Travel’s Advito slightly raised several of its 2017 airfare projections, owing to strong global demand and improving economic conditions. It also increased to $52 per barrel from $50 its assumption for the price of oil, due to geopolitical tension. “Efforts by airlines to push up prices have so far had…

Not Steeply And Not Everywhere, Average U.S. Hotel Rates To Rise Again In 2017

[UPDATE, June 28, 2017: BCD Travel’s Advito suggested that hotel demand in North America “may have passed its peak.” As such, the consulting unit tweaked its average rate increase projection downward to a 2 percent to 4 percent range from 3 percent to 4 percent.] U.S. corporate hotel rates are projected to rise about 4…

Travel Friction And The Diminishing Returns Of Cost Savings

Programs like Rocketrip, Upside and TripActions offer new ways for travelers to save their companies money while earning something for themselves. In some cases they earn such benefits by accepting a lower-quality travel experience. But what are the human and productivity costs of these tradeoffs? Recent studies tried to get at the influence of business…

New American Express GBT CEO Doug Anderson Declines Comment On Report Of KDS Acquisition

[UPDATE, Aug. 30, 2016: American Express Global Business Travel today announced an agreement to acquire KDS and its Neo booking tech. The transaction is expected to close in the fourth quarter. More information here.] Former Carlson Wagonlit Travel CEO Doug Anderson has taken the same role at American Express Global Business Travel. According to a prepared statement,…

Still Fringe For Many Clients, Airbnb Presents Travel Management Companies Revenue Opportunity

It’s a classic tale of challenges and opportunities. And disclaimers. For when the three biggest travel management companies help clients use Airbnb, they say, they’re not endorsing it. Whether to use it is up to clients. TMCs are simply capturing data. Well, they might be marketing it, too. And they could soon be booking it….

FCM Travel Solutions Takes Mobile TMC Service To A New Level With Messaging

FCM Travel Solutions soon would like you to meet Sam, a multi-platform mobile messaging service bringing e-concierge and virtual agent concepts into the managed arena. The Company Dime last month previewed the platform, which FC USA has been testing internally. About 20 users from FCM Travel Solutions’ largest corporate customer also are testing it, and its second-largest…

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