Pioneering a new airline distribution program has its perks. The Lufthansa direct-connect initiative with Siemens will benefit the conglomerate’s travelers even when they don’t book that way. More than eight months into the program, Siemens officials last week briefed The Company Dime on progress and lessons learned. It was always part of the plan to provide…
The U.S. Department of Defense finally identified the commercial travel system it’s been piloting since June 2016. No one should be surprised that it’s market leader Concur Travel and Expense. A DOD official told The Company Dime that the pilot is designed to evaluate “the out-of-the-box capability of the commercial-off-the-shelf, software-as-a-service product to meet DOD…
Many software builders during the past several years moved toward a development process that involves clients in more steps along the way. This “agile” method allows them to prove the utility of smaller components of the technology, avoiding the commitment involved with major releases. This can increase speed to market for top-of-the-list features. Carlson Wagonlit…
Heard this one before? Large travel management company promises to become truly digital through better use of data and personalization. Carlson Wagonlit Travel chief technology officer Andrew Jordan in an interview last week described the very same as his top priority. Jordan didn’t disparage the “predictive” CWT AnalytIQs reporting system, ballyhooed and rolled out 16…
The last big travel management company to hold out on delivering an owned mobile app, Hogg Robinson Group this month is deploying on Android and iOS. The TMC will maintain other mobile initiatives, including a Nordic region app co-branded with Amadeus and collaboration with Sabre’s TripCase. For clients in the United Kingdom, HRG also is…
Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in the WorldMobile app as part of a deal announced in October. Some think of it as an obligatory function; the TMC sees more differentiation in other capabilities….
Carlson Wagonlit Travel is discontinuing the consumer-facing version of WorldMate, the popular itinerary app it bought in 2012 for reportedly $20 million. A company official said CWT would continue to support WorldMate’s email parsing API, which backs several similar apps and services including Sabre’s TripCase. “CWT is focused on its core business of providing the best end-to-end customer…
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