Travel manager outsourcing is getting more attention among some service providers. Representatives from travel management companies and independent consultants gave a few reasons for more interest among clients. The procurement mindset influences travel management. Companies don’t want to add their own full-time employees to a non-core function. Travel is getting more complicated and travel managers…
If suppliers want to better serve travelers into the future, they best understand those future travelers’ needs. Festive Road managing partner Caroline Strachan, a frequent traveler and former travel manager, puts herself in their shoes to distill the essentials of personalization and engagement. Two years ago, an audience member asked a great question whilst I…
Travel management company executives said they were happy that the International Air Transport Association engaged them during a first-of-its-kind meeting in Geneva last week. The gathering kicked off IATA’s new Global Travel Management Executive Council. The effort was a long time coming, some said as they pushed aside their complaints to focus on the positives….
Travel management always has been about communication. Today it’s called engagement, and it’s crucial. Collecting feedback from travelers, coordinating with various departments and getting the right messages to the C-suite can be daunting. Repositioning the travel manager’s role may help. A recent job posting at Tesla reflects today’s thinking. The corporate travel manager for the…
Competition for top talent is intense in some industries and keeping demanding workers is challenging. Many companies have recognized this by revamping approaches to human resources. A growing number allow workers to personalize benefits packages. They’re providing various perks to help employees calibrate work/life balance. What about travel? Aligning better with people strategies is perhaps one of travel management’s biggest…
Festive Road is a travel consultancy for the social media age. It’s got excellent communicators. Heck, it has The Company Dime as a partner. [UPDATE, 2019: Festive Road was a marketing and content partner for The Company Dime’s 2016-2019 Teleconference series.] When it comes to TMC sourcing, the U.K.-based firm’s announcement this week of a simpler…
Corporations are looking for an all-in-one business travel app that doesn’t, and won’t, exist. Developers think messaging, natural language and “deep linking” between apps bring the notion as close to reality as possible. A single mobile app that does everything sounds great. Why? Simplicity. It’s natural for procurement pros to seek fewer suppliers. It’s easiest…
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