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Podcast 2: Christa Degnan Manning, Norm Rose, Bhart Sarin

On our second podcast episode, David Jonas interviews Bhart Sarin about policy compliance measures, outsourcing, career development and the Global Business Travel Association. Bhart is in global procurement for food production company Ingredion. He’s also a GBTA board member. Later in the podcast, Jay Campbell joins David in a discussion with Eudemonia founder and principal analyst Christa Degnan Manning and…

Unprecedented GBTA Election Failure Highlights Participation Challenges

Many members feel they left last week’s Global Business Travel Association convention in Orlando with unfinished business. GBTA said it did not receive enough votes in its annual election to seat new officers or decide on new bylaws. The announcement shocked some of the organization’s supporters. One called it an embarrassment. Another claimed incompetence. Many…

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Podcast 1: Craig Banikowski, Evan Konwiser, Miriam Moscovici

On our debut podcast episode from July 2015, Jay Campbell discusses traveler-centric management, gamification, millennials, expense, mobile and social networking with Evan Konwiser and Miriam Moscovici. Evan is vice president of digital traveler for American Express Global Business Travel. Miriam is director of emerging technology for BCD Travel. Later in the podcast, David Jonas interviews…

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Saving Dollars And Making Sense Of Travel Management’s Worth

Looking after human capital should be the top priority at any organization. That means ensuring travelers are safe — and maybe even productive and comfortable. A managed travel program helps a lot. Calculating and reporting the financial benefits of travel management and procurement, though, is less straightforward. Buyers and managers get plenty of data. They…

Disruptors Turn To Veteran Travel Managers For A Little Order

[UPDATE, April 8, 2016: We published new information related to this article here.] Disintermediation of distributors gets a lot of attention, but the corporate travel profession also has doomsayers. Fears abound on outsourcing, realignment to procurement, generational challenges and technological change. Mobile computing has disempowered corporate policies and mechanisms of all sorts. Industry discourse has…

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SAP’s Earnings Target For Concur Requires Serious Synergy

SAP expects the pricey acquisition of Concur to increase its earnings in 2016, but that seems possible only with massive revenue growth or layoffs. In its fiscal year ended this past September, Concur recorded non-GAAP pretax income of $56 million. [Using non-GAAP figures reduces the effect of non-recurring items and improves comparability of performance over time.]…