Click the links for content mentioning or focused on particular corporate travel suppliers, and scroll down for our most recent coverage of suppliers.
Ground Transport
• Avis Budget
• BLS
• Enterprise
• Hertz
• Lyft
• Uber
Lodging
• Airbnb
• Accor
• Hilton
• HRS
• Hyatt
• IHG
• Marriott
Payment
• Airplus
• American Express Co.
• Conferma
• JPMorgan Chase
• UATP
• U.S. Bank
Risk
• Crisis24
• Everbridge
• International SOS
Other
• Airlines Reporting Corp.
• GBTA
• IATA
[UPDATE, Sept. 12, 2016: Channel 4 Dispatches on British television in spring 2016 leveled some related accusations. Channel 4 included a Flight Centre response saying the “Dispatches’ allegation that Flight Centre has a policy or culture of applying opportunistic or excessive margins to particular customers or demographics is completely unfounded.” The travel company, though, acknowledged the…
American Express Global Business Travel is planning a new client database that could change how booking tools, agents and mobile devices connect. Benefits would include a more consistent traveler experience and improved travel disruption management. This repository of client policies and preferences is the top priority in a tech vision that the company expects to…
[UPDATE, Dec. 2: The U.S. District Court in New York hearing the case in March granted Altour’s motion to dismiss. In April, Planetarium appealed to the U.S. Court of Appeals for the Second Circuit. That court affirmed the district court’s judgment last month, finding that Planetarium “failed to explain” how the Amex-Altour relationship hinders competition.]…
[UPDATE, July 16, 2017: Airbnb and Concur announced that “in the coming months,” business travelers would “be able to search and book Airbnb rentals” in Concur Travel, with itineraries and e-receipts “automatically” synchronizing to Concur Expense.] Concur announced that integration allowing users to book Airbnb through its TripLink “open booking” approach is live. The pair…
When Morgan Stanley and Citi authorized employees to use Uber, cynics scoffed that they were just trying to earn Uber’s business. Managing an Uber IPO, for example, would be lucrative. The Company Dime set out to prove the skeptics wrong, but could not. Supplier vetting is a standard procurement and travel management process. Sensible practice . ….
American Airlines this quarter brought to most of its North American travel agencies revised back-end “override” incentive programs. Based on revenue share rather than passenger count, the move may put some travel buyers on guard for higher costs. It’s conceivable that the program presents agencies a reason to either transact higher fares and/or charge higher…
SAP expects the pricey acquisition of Concur to increase its earnings in 2016, but that seems possible only with massive revenue growth or layoffs. In its fiscal year ended this past September, Concur recorded non-GAAP pretax income of $56 million. [Using non-GAAP figures reduces the effect of non-recurring items and improves comparability of performance over time.]…
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