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Risk
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Other
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Some suggest Lufthansa is making its bold move in business travel distribution out of desperation. The airline company itself attributed Tuesday’s announcement to profit improvement efforts. Carriers attempting similar programs in the past usually were bleeding. While the German aviation group’s earnings could use a boost, the company’s competitive strength gives it leverage. It’s anybody’s guess as to…
Lufthansa Group in September will add a 16 euro per-ticket surcharge to bookings made through global distribution systems. The idea is to lower distribution costs by encouraging customers to use direct channels. The strategy dismantles agreements that required the airlines to include all fares and inventory in the systems. Corporate accounts instead can have travelers book on the group’s airline…
Corporate travel departments can acquire risk apps, TMC apps, expense apps — and of course also booking and itinerary apps. Some want supplier-agnostic, custom apps but don’t have the resources to build their own. In the market for a little branding, or more? There’s an app maker (or two) for that. Originally a language translation app, four-year-old TripLingo also is a risk app. It now…
[UPDATE, April 8, 2016: We published new information related to this article here.] Despite significant consolidation among major U.S. airlines during the past decade, contracting with corporations is no less complex. Why? For one thing, published pricing is getting ever-more intricate. Some would say convoluted. That’s because airlines continue to apply more sophisticated revenue management…
BCD Travel on Friday acquired Knoxville, Tenn.,-based World Travel Service Inc., which the companies said is the 13th-largest U.S. corporate travel agency. BCD Travel CEO John Snyder said the market can expect the company to make “many” more corporate travel and meetings deals this year and next. Addressing rumors of consolidation discussions between the largest travel management companies, Snyder also…
Overwhelmed by trying to manage the use of 30 travel agencies in the Americas, logistics company Deutsche Post DHL Group a year ago started a consolidation project. The HRG affiliates network and Latin America’s L’alianXa Travel Network were the two winning bidders. In the United States, where DHL fields more than 20,000 travelers, Short’s Travel Management beat out other HRG affiliates. Implementation…
Switching reservation systems is a crucial part of an airline merger, and a scary proposition. If it doesn’t go as planned, it can be traumatic for the carriers and their customers. Delta Air Lines in 201o had some glitches when absorbing Northwest’s reservations, but overall the migration wasn’t too disruptive. It was a very different…
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