Distribution

Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and usually favor direct distribution over more costly third-party channels. That creates complexity in business travel technology.

Some examples of our coverage
• Commissions and other remuneration
• Industry rules of thumb and trade secrets from the US Airways v. Sabre and U.S. v. Sabre trials
• Such newer concepts as New Distribution Capability and personalization

2015 On The Company Dime

As they work for advantage, clients, suppliers and those in between keep business travel management interesting. Changes to underlying and consumer-facing technology make it a dynamic business function. The personal and geopolitical elements of business travel offer points of note from the micro to macro levels. As one of our featured practitioners noted, this job is about economics, geography, psychology and then some….

Delta Corporate Bundles Are In Client Hands Via Travelport

New York — Delta Air Lines is offering corporate fare bundles to Boise, Idaho-based Micron Technology through Travelport in the first publicly disclosed realization of a long-held airline hope. Using Travelport’s Smartpoint interface, Micron’s BCD Travel agents next year will begin testing use of a special fare bundle including not only Micron’s Delta rate, but also certain ancillaries. Delta and…

Podcast 6: Lea Cahill, Kurt Ekert, Brian Harniman, Rich Miller

Our sixth podcast episode features a panel discussion on business travel technology hosted by the Meetings Technology Expo in New York City on Nov. 10. Jay Campbell moderated the conversation with Brand New Matter managing director (and former Priceline exec) Brian Harniman, nuTravel chief strategy officer Rich Miller, Atlas Travel & Technology Group COO Lea Cahill and soon-to-be-former Travelport chief commercial officer Kurt Ekert. Jay…

KDS Adds To North American Client Base With Global Organization Education First

Global education company EF Education First in March installed the KDS Neo door-to-door booking product for U.S. travelers. During the past year, the organization brought Neo to various markets in the Americas, Asia and Europe. It’s now moving into Canada. EF vice president Dennis Behnsen said the firm has used corporate booking tools in the past. But its in-house…

GBTA Study: Business Travelers Less Satisfied With Online Booking Tools Than Supplier Sites

New research by the Global Business Travel Association, sponsored by Concur, affirms that business travelers think online booking tools are merely satisfactory. Nevertheless, few surveyed travel managers said their employers are ready to allow for alternative booking options. Among 710 American, Australian and British business travelers working for companies with managed travel programs, 85 percent were satisfied when booking directly with airlines…

Orbitz For Business Clients (Sans IBM) Will Move To Egencia’s Platform

Following Expedia’s acquisition of Orbitz Worldwide, leaders of Egencia and Orbitz for Business have been meeting for about six weeks. On Nov. 16, they informed Orbitz for Business clients they would migrate “in waves” next year to Egencia’s booking systems and other technology. This won’t include IBM, which was one of the biggest Orbitz for Business clients although…

Altour Continues Push Into Managed Accounts With A&I, Top Flight Acquisitions

New York-based Altour International continues to acquire its way into managed corporate travel. It bought a controlling stake in 62-year-old A&I Travel Management in Memphis. Altour expects to announce another U.S.-based deal next week. The company also bought the United Kingdom’s Top Flight Travel Management. Adding to its existing U.K. holdings, the Top Flight deal will bring Altour’s sales…

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