Distribution

Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and usually favor direct distribution over more costly third-party channels. That creates complexity in business travel technology.

Some examples of our coverage
• Commissions and other remuneration
• Industry rules of thumb and trade secrets from the US Airways v. Sabre and U.S. v. Sabre trials
• Such newer concepts as New Distribution Capability and personalization

Amadeus, Air Canada Reconcile

[UPDATE, Nov. 2, 2017: We published new information related to this article here.] [UPDATE, March 8, 2017: Amadeus-connected travel agencies in Canada and the United States now can “seamlessly access and book” Air Canada’s Preferred and Advance paid seats, according to the global distribution system operator. Agents within their standard workflow can use seat maps…

Travel And Transport Invests In Control

Travel and Transport isn’t in the “mega” TMC category, but it’s big enough now for global aspirations beyond the Radius Travel network it has helped steer for more than 20 years. Investing in overseas markets is one way the Omaha, Neb.-based company is trying to control its future. So is building more proprietary systems, including an agent desktop and a business intelligence platform. After years of exploring…

Keep An Eye On APIs, Travel Buyers Advised

CIO Magazine announced Aug. 1 that Marriott International earned a “CIO100” award for its application programming interface platform, created in 2014. Marriott senior director for B2B e-commerce Geoff Heuchling earlier that week gave corporate travel professionals an idea of why APIs matter to them. He made them sound pretty huge. Enabling new ways to integrate internal applications, distribute data externally, service customers…

Booking Lufthansa Partner Codeshare Flights Has Consequences

As Lufthansa’s 16 euro fee for booking through global distribution channels apparently takes effect, some will seek a “loophole” by using partner codes. However, doing so can cause problems that call into question what the airline industry calls metal neutrality. Code shares within an airline joint venture provide many more travel options than a single carrier can with its own…

TripLink’s Participating TMCs Have Doubts

Several of Concur’s travel management company partners now are integrated with TripLink, but some have serious doubts about a major part of the program. Concur last month announced that Adelman Travel Group, Cain Travel, Christopherson Business Travel, Frosch, Gant Travel and Travel Incorporated were live with TripLink. Concur named the providers in its announcement that Lufthansa next year will join the “direct” version…

Ground Transport Focuses On Uber, But Not As One

At a limo conference in Atlantic City last fall, a couple of entrepreneurs announced the ground transport platform to compete with Uber. Seconds later, a black car exec whispered, “We’re building one, too.” This week it was déjà vu as The Company Dime looked into announcements about two other similar initiatives. Evidence of a third turned up, then a…

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