Scroll down to review The Company Dime‘s coverage of travel distribution.
The travel industry thrives on a complex network of channels connecting travelers with desired experiences. The Company Dime‘s travel distribution category delves into this intricate system, offering subscribers invaluable knowledge and insights. Our in-depth articles explore the various channels that constitute corporate travel distribution, both traditional and emerging.
Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and often favor direct distribution over third-party channels. That creates complexity in business travel technology.
Readers can expect thorough coverage of the relationships and dynamics between airlines, hotels, travel management companies, global distribution systems and other suppliers and intermediaries. We closely examine developments associated with the New Distribution Capability (NDC), direct booking initiatives and the rise of new entrants looking to disrupt legacy models.
Subscribers benefit from our scrutiny of the often-opaque world of distribution costs and revenue streams, including incentive payments, agency commissions and booking fees. We shed light on these essential commercial arrangements.
We also track the technological forces reshaping distribution, from the positioning of online booking tools to the potential of emerging solutions like artificial intelligence, blockchain and virtual payment. Readers stay informed on innovations that could unlock efficiencies and improve the traveler experience.
Our coverage clarifies major industry debates, such as the relative merits of GDS and NDC content, and our Op Eds deliver provocative thought leadership from all corners of the industry. Contributor insights on timely issues — like rethinking travel management company commercial models — make for essential reading.
With a critical eye and a healthy dose of skepticism, The Company Dime delivers must-have intelligence for anyone seeking to understand the present and future of travel distribution.
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You get what you pay for, and most travel industry business news is free. We sell insight. Our mission is quality journalism for those interested in business travel services, expense management practices and travel industry change. Our features, exclusives and analysis equip business travel professionals with vital info for top performance.
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Hotel Buying Oct. 13, 2016 On Teleconference 2, The Company Dime and expert guests examined the dynamics of the ongoing 2017 hotel rate negotiating season. ABC Global Services CEO Eric Altschul, Hilton executive director for business travel sales Maria Chevalier, Festive Road associate Lora Ellis, Anthem travel and events director Cindy Heston and HRS VP of the…
Online Booking Tools Nov. 10, 2016 Thanks to all our attendees and speakers! Listen to a recording of the live teleconference. Highlights of Teleconference 3 included Jay Campbell’s observations of the US Airways v. Sabre trial and Upside chairman Jay Walker taking questions about his business travel proposition for small and medium enterprises. Microsoft global travel and venue…
Lufthansa Group last week announced it is processing business travel bookings directly with Germany-based conglomerate Siemens. This week it named carmaker Volkswagen for the same. Lufthansa and Siemens on Aug. 1 began using a Lufthansa-provided connection for bookings on the group’s airlines by Germany-based travelers. Officials said other markets will follow, though specifics are not…
Airline Direct Distribution Sept. 8, 2016 The Company Dime welcomes expert guests including American Airlines managing director for distribution and data commercialization Cory Garner, ARC president and CEO Mike Premo, WestRock corporate travel manager Karen Hatch and World Travel Inc. president Dee Runyan to decode the status quo on airline direct booking in business travel. See the slides…
[UPDATE, Feb. 8, 2017: Southwest plans to complete by May 9 the second “foundational release” of the new Amadeus Altéa reservation system. That would cover passenger check-in and boarding, baggage check-in and other operational functions. The initial release in December 2016 allowed for domestic U.S. ticket sales. The airline described that as a “virtually flawless”…
It’s a classic tale of challenges and opportunities. And disclaimers. For when the three biggest travel management companies help clients use Airbnb, they say, they’re not endorsing it. Whether to use it is up to clients. TMCs are simply capturing data. Well, they might be marketing it, too. And they could soon be booking it….
Denver — Artificial intelligence could propel travel management past other disciplines on service innovation. According to experts, this is because of its data and people. American Express Global Business Travel’s Evan Konwiser said business travel firms have the info to make AI useful. Others don’t. Among these data are user profiles, history, preferences and loyalty. Content, rates…
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